After our Black Sea cruise last year, we weren’t sure this mode of travel still appealed to us. . . now, after our trip across the Atlantic, I can tell you that it does! We’ve decided that we most certainly are ‘cruise people’
But we are still neophytes when compared to others we meet on these voyages. One couple with whom we dined one night was on their 36th Celebrity cruise and had also logged 11 on other ships. . .another woman announced at breakfast that this was her 53rd cruise and she wasn’t going ashore in the Azores – she’d been there before.
Booking a cruise:
We were so taken with this cruise – and Celebrity cruise line – that we did visit the ‘future cruises’ desk our first morning on board. . .and we’ve tentatively booked ourselves on this same ship for a cruise in November 2012.
We’d booked the transatlantic crossing through CruCon Cruise Outlet, and were continually impressed with the attention to detail and service they provided.
Example, we wanted ‘anytime dining’ and not a set seating. We didn’t make the cut-off for that so they got us a table for two at a window. . .a nice touch, indeed!
CruCon had some 500 people on this cruise of 2,700+ which is why we got such a good rate; as it was sold as a group rate – with the only ‘group’ part being in numbers. So large were our numbers that the agency had three staff members (‘Ambassadors’) sailing with us, who set up a desk in the ship’s lobby and attended to our needs as readily as ship’s staff.
Our ‘ambassadors’ hosted a cocktail party for us and sponsored a variety of other on-board activities – so many that we skipped several of them. Their service was great and we are using them as our travel agents for the upcoming cruise.
Note: If you are considering a cruise – on any cruise line – and want to contact CruCon their US toll free number is 800-493-6609, www.crucon.com. If you book a cruise for the first-time with them, mention referral Number 45617, for an additional $25 off whatever other discounts they provide.
Saturday, June 4, 2011
Wednesday, June 1, 2011
Celebrity’s Oceans Ahead: ‘Save the Waves’
From the shopping list of things to keep passengers entertained on one of our lazy sea days, I chose to attend a presentation called “Carbon Footprint” or some such thing.
And let me make it clear here, I am not some over-zealous environmental advocate. . .I had another reason.
We’d been invited to dine at The Captain’s Table that night and our host was our ship’s Environmental Officer James Mitchell . . .the one doing the presentation. I decided it would be good to be able to chitchat about , well, carbon footprints. . .the greening of the fleet. . .yes, the environment, by golly!
So off I went, notepad in hand, just in case something might be interesting enough for a post. . .and it wasn’t too long before I couldn’t keep up with all the facts and figures I was hearing.
Not only did I chat about them at dinner, but Joel and I also had coffee with James to continue the discussion a few days later.
A sample of what we’ve learned:
-- In the first three months of 2011 Solstice recycled 163,000 pounds of glass and all proceeds from its sale went to the Crew’s Welfare Fund.
--In 2010 the ship’s total fuel consumption was used 60% for propulsion and 40% for the hotel operations.
--Water from the faucets on the ship is drinkable and meets EPA standards. . .and it is processed on board from seawater.
--The cost of fuel for a 7-day cruise was $750,000. . .let’s see, we sailed almost twice that long. . .
--Solar films used on the ship can generate enough energy to run the ship’s central elevators for a 24-hour period.
--There are ice makers that use less water and light bulbs that generate less heat therefore requiring less use of airconditioning. . .things we’d never before noticed.
Celebrity’s parent company, Royal Caribbean, began an Ocean Fund back in 1996 and since its inception has contributed $11 million to support marine science, education and conservation initiatives.
Officer Mitchell, a graduate of the Massachusetts's Maritime Academy, has been in charge of monitoring environmental compliance on the Solstice for two years.
His presentation was part of a series of such lectures given on ships in the Solstice Class fleet as part of the cruise line’s “Celebrity Life” series designed to give passengers a somewhat behind the scenes look at ship operations and sustainability.
(Did we talk about the environment at dinner? Sure did. But the conversations also ranged from favorite wines and food to travel destinations.)
Note: I’ve invited James to write a guest post and tell us more about this topic any time he wants.
And let me make it clear here, I am not some over-zealous environmental advocate. . .I had another reason.
We’d been invited to dine at The Captain’s Table that night and our host was our ship’s Environmental Officer James Mitchell . . .the one doing the presentation. I decided it would be good to be able to chitchat about , well, carbon footprints. . .the greening of the fleet. . .yes, the environment, by golly!
So off I went, notepad in hand, just in case something might be interesting enough for a post. . .and it wasn’t too long before I couldn’t keep up with all the facts and figures I was hearing.
Not only did I chat about them at dinner, but Joel and I also had coffee with James to continue the discussion a few days later.
A sample of what we’ve learned:
-- In the first three months of 2011 Solstice recycled 163,000 pounds of glass and all proceeds from its sale went to the Crew’s Welfare Fund.
--In 2010 the ship’s total fuel consumption was used 60% for propulsion and 40% for the hotel operations.
--Water from the faucets on the ship is drinkable and meets EPA standards. . .and it is processed on board from seawater.
--The cost of fuel for a 7-day cruise was $750,000. . .let’s see, we sailed almost twice that long. . .
--Solar films used on the ship can generate enough energy to run the ship’s central elevators for a 24-hour period.
--There are ice makers that use less water and light bulbs that generate less heat therefore requiring less use of airconditioning. . .things we’d never before noticed.
Celebrity’s parent company, Royal Caribbean, began an Ocean Fund back in 1996 and since its inception has contributed $11 million to support marine science, education and conservation initiatives.
Officer Mitchell, a graduate of the Massachusetts's Maritime Academy, has been in charge of monitoring environmental compliance on the Solstice for two years.
His presentation was part of a series of such lectures given on ships in the Solstice Class fleet as part of the cruise line’s “Celebrity Life” series designed to give passengers a somewhat behind the scenes look at ship operations and sustainability.
(Did we talk about the environment at dinner? Sure did. But the conversations also ranged from favorite wines and food to travel destinations.)
Note: I’ve invited James to write a guest post and tell us more about this topic any time he wants.
Monday, May 30, 2011
Memorial Day: Lest We Not Forget
Before we began traveling to Europe, what we 'boomers' knew of World War I and II came from teachers and textbooks, historical novels, movies and television, and a few tales – that were seldom offered without great encouragement – from family members and friends who had lived through those years.
In recent years, our travels have in Europe have made real those snapshots of history that once were but words on a printed page or on a television screen. We’ve visited cemeteries and stood before war memorials.
But often we’ve been reminded of war’s impact in the most unexpected of places. . . like the pub in London – Shakespeare’s Head Pub on Carnaby Street – where a bust of the old Bard above the entry is missing a hand and a sign tells us it was blown off when a bomb fell, obviously, not far from where we were standing.
Or even as we descend deep into the earth to reach the subway, thinking of the many who once took shelter in these same tunnels seeking safety from those falling bombs. . .
We pause at every memorial for each tells a story about those who fought for what they believed, others who were innocent victims of a war taking place on their homeland and others who traveled to foreign soil to fight for freedom, putting the call to service before self.
Their unselfish actions then, gave us the freedoms we enjoy today, among them the freedoms to travel. . .and to write.
So on this Memorial Day, we say, “Thank You” to the many to whom we owe so much.
In recent years, our travels have in Europe have made real those snapshots of history that once were but words on a printed page or on a television screen. We’ve visited cemeteries and stood before war memorials.
But often we’ve been reminded of war’s impact in the most unexpected of places. . . like the pub in London – Shakespeare’s Head Pub on Carnaby Street – where a bust of the old Bard above the entry is missing a hand and a sign tells us it was blown off when a bomb fell, obviously, not far from where we were standing.
Or even as we descend deep into the earth to reach the subway, thinking of the many who once took shelter in these same tunnels seeking safety from those falling bombs. . .
We pause at every memorial for each tells a story about those who fought for what they believed, others who were innocent victims of a war taking place on their homeland and others who traveled to foreign soil to fight for freedom, putting the call to service before self.
Their unselfish actions then, gave us the freedoms we enjoy today, among them the freedoms to travel. . .and to write.
So on this Memorial Day, we say, “Thank You” to the many to whom we owe so much.
“Lest we not forget.”
Sunday, May 29, 2011
The Midnight Hour
The midnight hour.
It has a nice literary ring to it, doesn’t it?
But it's not something I’d given much thought, until I read a post on the Baltimore Sun’s web blog a few weeks before our departure, written by John E. McIntyre, that pondered the questions:
Does midnight belong to the day that is ending or does it belong to the day that is beginning? Or does the fact that a digital clock reads 00:00 at precisely midnight, mean it is neither?
And what does that have to do with travel?
Well, quite a bit. Take midnight in Spain. It's dinner time there. Unlike our Kirkland lives where the middle of the night is when you wake up and take a 'trip to the bathroom'.
That presented a challenge: would we dine at midnight or at least at the respectable dinner time of 10 p.m. or later? Answer: no. We tried, but couldn't last that long.
In fact, we thought we were doing well to still be tapeo-ing (making the rounds of tapa bars) at 8 or 9 in the evening. And after eating tapas then, we really didn't have room for a real multi-course meal.
(And that plan of mine to search for flamenco's duende - that Spanish show of 'soul' fell through when I couldn't make it until the 1 a.m. showtime).
There is no escaping the impact of travel on time.
We leaped forward three hours when we landed in Florida and then eased ourselves into new time zones an hour at a time - six times - as our ship crossed the Atlantic. We jumped back an hour when we flew to London and then moved head an hour when the Eurostar whisked us to Paris. The next day we gained two hours when we went to Iceland and another seven hours when we landed in Seattle. No wonder we couldn't remember the date, let alone the day.
Back home during our first night in Kirkland, I woke at 1 a.m. - no, not for a potty run. I was hungry! By my tummy time I'd 'missed' breakfast and it was nearly time for lunch.
Dang, if only it had happened in Madrid!
Note: Click on the 'flamenco' above for a taste of flamenco on YouTube.
It has a nice literary ring to it, doesn’t it?
But it's not something I’d given much thought, until I read a post on the Baltimore Sun’s web blog a few weeks before our departure, written by John E. McIntyre, that pondered the questions:
Does midnight belong to the day that is ending or does it belong to the day that is beginning? Or does the fact that a digital clock reads 00:00 at precisely midnight, mean it is neither?
And what does that have to do with travel?
Well, quite a bit. Take midnight in Spain. It's dinner time there. Unlike our Kirkland lives where the middle of the night is when you wake up and take a 'trip to the bathroom'.
That presented a challenge: would we dine at midnight or at least at the respectable dinner time of 10 p.m. or later? Answer: no. We tried, but couldn't last that long.
In fact, we thought we were doing well to still be tapeo-ing (making the rounds of tapa bars) at 8 or 9 in the evening. And after eating tapas then, we really didn't have room for a real multi-course meal.
(And that plan of mine to search for flamenco's duende - that Spanish show of 'soul' fell through when I couldn't make it until the 1 a.m. showtime).
There is no escaping the impact of travel on time.
We leaped forward three hours when we landed in Florida and then eased ourselves into new time zones an hour at a time - six times - as our ship crossed the Atlantic. We jumped back an hour when we flew to London and then moved head an hour when the Eurostar whisked us to Paris. The next day we gained two hours when we went to Iceland and another seven hours when we landed in Seattle. No wonder we couldn't remember the date, let alone the day.
Back home during our first night in Kirkland, I woke at 1 a.m. - no, not for a potty run. I was hungry! By my tummy time I'd 'missed' breakfast and it was nearly time for lunch.
Dang, if only it had happened in Madrid!
Note: Click on the 'flamenco' above for a taste of flamenco on YouTube.
Tuesday, May 24, 2011
In London “with” the Obamas
(Or with due respect to Charles Dickens) “A Tale of Two Cities . . .2011 Style”
You know our US President is into social media. . so that, along with recent travel overlaps, has me thinking that someone in America’s First Family reads Travelnwrite! Why? You might ask. . .
Okay,. . .because we’ve been here twice and each time we’ve come to London, the Obamas have also arrived. I think they are liking our destinations because here we all are again. . .’doing’ London. Thursday we all head to France.
And after seeing a US newspaper today, you folks back home don’t have all the details that the British media are providing about their visit, so I decided to give you my account of ‘Two Cities’. . .ours and theirs.
Saturday afternoon the Smiths walked up to our hotel entry, hauling our own bags, after the world famous accuracy of the London Black cabs failed us and our driver dropped us behind the hotel – pointing out that we could reach it by walking through a maze of construction scaffolding, around the corner and down a block and we’d be at the front entry. The doorman welcomed us warmly.
The Obamas ,of course, have traveled in Air Force One, a helicopter and a bullet- and bomb- proof SUV; their “Beast”, the iron-plated Cadillac, they’d shipped over got stuck on a ramp at the US Embassy in Dublin yesterday so they used the SUV. The vehicle didn’t matter though as thousands of people along their route have greeted them with rock-star-fan enthusiasm.
The Smiths have two carry aboard sized roller bags, two shoulder bags and my Baggallini purse. I suspect they have a few more bags as all the headlines report what a fashion plate our First Lady is. . .I haven’t seen me -- or my hand-washable Chico’s fashions --mentioned in any of the local newspapers.
The work done by the Smiths these days can easily be accomplished on our Netbook which we carry with us.
In contrast, the Obama’s have 1,500 people in their entourage – including chefs, doctors and who knows who all else.
The Queen is hosting a dinner for them this evening. Obviously, someone forgot to mention to her that the Smiths from the ‘Other Washington’ were in town or we would undoubtedly have been invited. We will be dining at the pub around the corner.
Tomorrow evening Mrs. O. and the Prime Minister’s wife are putting the hubbies to work bbq-ing at 10 Downing Street – as they are hosting a dinner for invited military families. Obviously they didn’t know of Joel’s barbeque talents or he’d be there cooking as well.
We thought about dropping by the American Embassy and saying hello today but the rows of fencing, and lines of armed guards – not to mention a low flying helicopter hovering overhead, didn’t quite make us feel welcome so we continued our stroll. I think the helicopter was keeping an eye on the Obamas . . .well, it might have been keeping an eye on us as well, since I felt the need to take a photo of it.
The Obamas are spending two nights at Buckingham Palace where they (the Obama’s) have installed bullet-and-bomb proof windows in the suite where they will be staying.
The Smith’s are quite content to be in their own palace-like digs at the Chancery Court Hotel on High Holborn. The windows keep out the sound of traffic and that’s the only thing we need worry about. . .which makes me think, it really is nice to be nobody!
But just a note to the Obamas: if you need help flipping burgers tomorrow, we could be there!
You know our US President is into social media. . so that, along with recent travel overlaps, has me thinking that someone in America’s First Family reads Travelnwrite! Why? You might ask. . .
Okay,. . .because we’ve been here twice and each time we’ve come to London, the Obamas have also arrived. I think they are liking our destinations because here we all are again. . .’doing’ London. Thursday we all head to France.
And after seeing a US newspaper today, you folks back home don’t have all the details that the British media are providing about their visit, so I decided to give you my account of ‘Two Cities’. . .ours and theirs.
Saturday afternoon the Smiths walked up to our hotel entry, hauling our own bags, after the world famous accuracy of the London Black cabs failed us and our driver dropped us behind the hotel – pointing out that we could reach it by walking through a maze of construction scaffolding, around the corner and down a block and we’d be at the front entry. The doorman welcomed us warmly.
The Obamas ,of course, have traveled in Air Force One, a helicopter and a bullet- and bomb- proof SUV; their “Beast”, the iron-plated Cadillac, they’d shipped over got stuck on a ramp at the US Embassy in Dublin yesterday so they used the SUV. The vehicle didn’t matter though as thousands of people along their route have greeted them with rock-star-fan enthusiasm.
The Smiths have two carry aboard sized roller bags, two shoulder bags and my Baggallini purse. I suspect they have a few more bags as all the headlines report what a fashion plate our First Lady is. . .I haven’t seen me -- or my hand-washable Chico’s fashions --mentioned in any of the local newspapers.
The work done by the Smiths these days can easily be accomplished on our Netbook which we carry with us.
In contrast, the Obama’s have 1,500 people in their entourage – including chefs, doctors and who knows who all else.
The Queen is hosting a dinner for them this evening. Obviously, someone forgot to mention to her that the Smiths from the ‘Other Washington’ were in town or we would undoubtedly have been invited. We will be dining at the pub around the corner.
Tomorrow evening Mrs. O. and the Prime Minister’s wife are putting the hubbies to work bbq-ing at 10 Downing Street – as they are hosting a dinner for invited military families. Obviously they didn’t know of Joel’s barbeque talents or he’d be there cooking as well.
We thought about dropping by the American Embassy and saying hello today but the rows of fencing, and lines of armed guards – not to mention a low flying helicopter hovering overhead, didn’t quite make us feel welcome so we continued our stroll. I think the helicopter was keeping an eye on the Obamas . . .well, it might have been keeping an eye on us as well, since I felt the need to take a photo of it.
The Obamas are spending two nights at Buckingham Palace where they (the Obama’s) have installed bullet-and-bomb proof windows in the suite where they will be staying.
The Smith’s are quite content to be in their own palace-like digs at the Chancery Court Hotel on High Holborn. The windows keep out the sound of traffic and that’s the only thing we need worry about. . .which makes me think, it really is nice to be nobody!
But just a note to the Obamas: if you need help flipping burgers tomorrow, we could be there!
Monday, May 23, 2011
The Spring “Grand Tour”
The fellow from California that we met in Madrid said, "Wow! You are taking a real grand tour aren't you?" when we told him of our travels.
And I hadn't even told him that was what I'd been calling this trip long before we left home. Ever since reading about Europe’s “Grand Tours” I have always thought what fun it would be to have taken one. And since it's never too late, I stretched the definition a bit and named our spring trip our “Grand Tour” although originally. . .
Those Grand Tours. . .
. . .served as what you might call an educational ‘rite of passage’ for young, upper-class, European men, that really caught on in the 1660’s and reached its crescendo in the 1840’s or so, after the introduction of large-scale rail travel.
(If you travel, you recognize the name Thomas Cook, don’t you? We flew one of their flights last year and they have money exchanges all over the place. Well, it got his start back in Grand Tour days with his then popular “Cook’s Tours”.)
The tour gave the young aristocrats an opportunity to learn about cultural legacies, view great works of art, listen to music. The tours could last for months, even years. They were not pilgrimages of scholarly or religious sorts, simply opportunities for intellectual and cultural growth.
Our Grand Tour. . .
. . .while certainly no where as long as those of olde, we have had wonderful opportunities to expand our cultural and historical knowledge. From the on-board lecture series (our favorite speaker was English writer Nigel West) and the Corning Glass Museum demonstrations that Celebrity offered, to Madrid where we lived at the point of its Golden Triangle of the Prado Museum, Thyssen-Bornemisza Museum, and the Centro de Arte Reina Sofia, we have had some great opportunities to pursue that favorite US public school phrase: life-long learning.
We’re concluding our Grand Tour with our brief immersion in London history and culture (and at least a couple trips to The British Museum), before spending a final night in Paris where we plan to educate our palates with French cuisine, and expand our knowledge of wine, perhaps a bit of champagne, and a lot of Sancerre, the favorite white wine of ours from France’s Loire Valley.
And I hadn't even told him that was what I'd been calling this trip long before we left home. Ever since reading about Europe’s “Grand Tours” I have always thought what fun it would be to have taken one. And since it's never too late, I stretched the definition a bit and named our spring trip our “Grand Tour” although originally. . .
Those Grand Tours. . .
. . .served as what you might call an educational ‘rite of passage’ for young, upper-class, European men, that really caught on in the 1660’s and reached its crescendo in the 1840’s or so, after the introduction of large-scale rail travel.
(If you travel, you recognize the name Thomas Cook, don’t you? We flew one of their flights last year and they have money exchanges all over the place. Well, it got his start back in Grand Tour days with his then popular “Cook’s Tours”.)
The tour gave the young aristocrats an opportunity to learn about cultural legacies, view great works of art, listen to music. The tours could last for months, even years. They were not pilgrimages of scholarly or religious sorts, simply opportunities for intellectual and cultural growth.
Our Grand Tour. . .
. . .while certainly no where as long as those of olde, we have had wonderful opportunities to expand our cultural and historical knowledge. From the on-board lecture series (our favorite speaker was English writer Nigel West) and the Corning Glass Museum demonstrations that Celebrity offered, to Madrid where we lived at the point of its Golden Triangle of the Prado Museum, Thyssen-Bornemisza Museum, and the Centro de Arte Reina Sofia, we have had some great opportunities to pursue that favorite US public school phrase: life-long learning.
We’re concluding our Grand Tour with our brief immersion in London history and culture (and at least a couple trips to The British Museum), before spending a final night in Paris where we plan to educate our palates with French cuisine, and expand our knowledge of wine, perhaps a bit of champagne, and a lot of Sancerre, the favorite white wine of ours from France’s Loire Valley.
Sunday, May 22, 2011
A Jolly Good Day in London
Our week in Madrid came to an end Saturday morning and an Easy Jet (one of Europe’s cheapy airlines) flight brought us to London’s Gatwick Airport. A quick ride on the Gatwick Express train (the airport is 28 miles from London), brought us to town, and a cab ride later, we were at the Chancery Court Hotel.
Our time in Europe comes to a close this week with five nights here, (thanks to those Marriott loyalty program points) and an overnight in Paris prior to our Friday flight to Seattle on Iceland Air
Well, we think our time in Europe comes to a close this week. . .but as we watched news reports this afternoon (Sunday, London time) we are advised that the volcano in Iceland has closed both air space and airports. . .so maybe we will have a whole new adventure still ahead. No need to worry about it this far in advance, but it does keep us watching the updates.
We’ve left Spanish tapa bars behind to explore English pubs for a few days and I’ll be intermixing stories of both. . .stay tuned. . .who knows? The gonzo geezers may have more adventures to tell you about than we thought we would. That's one of the joys of travel.
Our time in Europe comes to a close this week with five nights here, (thanks to those Marriott loyalty program points) and an overnight in Paris prior to our Friday flight to Seattle on Iceland Air
Well, we think our time in Europe comes to a close this week. . .but as we watched news reports this afternoon (Sunday, London time) we are advised that the volcano in Iceland has closed both air space and airports. . .so maybe we will have a whole new adventure still ahead. No need to worry about it this far in advance, but it does keep us watching the updates.
We’ve left Spanish tapa bars behind to explore English pubs for a few days and I’ll be intermixing stories of both. . .stay tuned. . .who knows? The gonzo geezers may have more adventures to tell you about than we thought we would. That's one of the joys of travel.
Friday, May 20, 2011
The Spirit of Solstice
There they were, all lined up greeting us as we returned to the Solstice at the end of our visit to Lisbon. The Captain (on the left) and his team just wanted to welcome us back.
That’s something we’ve not experienced on previous cruises - we can’t recall ever being greeted by the ‘management team’ except at the official welcome cocktail party. Returning from shore excursions we expect staff members to offer water and hand sanitizer, but the ‘top brass’ greeting – that’s a new one.
That same team put those smiles aside the next day when in Malaga, Spain when the Spaniards decided to pull a work slow-down that affected four large cruise ships in port that day. Tours returned late and then Spanish security decided to slow things further by ‘wand’ checking each returning individual. . .thus threatening to delay our departure. Our captain and his team went to work and got us all back on board, with only a slightly delayed departure.
(Note to Malaga tourism: some of our fellow passengers were so angered , don’t expect to see them again anytime soon.)
However, the following sea day – our last – the team was smiling again. The photo to the right is a group of managers (our captain far right) who challenged a team of guests to a water volleyball game.
And it wasn’t just management, everyone on this ship added a personal touch to service.
Our room attendant, Agostinho Fernandes, who’s been with the company for 10 years, would head to our door to unlock it and hold it open for us the minute he saw us in the hallway – even though our keys were out.
There was the attentive assistant restaurant manager, Flavio, who helps oversee operations in the immense dining room who asked,”Is everything okay? You’ve been gone two nights.” (We had eaten elsewhere and were amazed that he had noticed our absence with hundreds of others filling the tables.)
The ship’s Hotel Director Sue Richardson, (she’s in the top photo) says it is what they call it the ‘Spirit of Solstice’.
“It is the most critical piece,” she explains, adding, “And the team spirit is outstanding. The Captain is an inspirational leader, he just continues to motivate and inspire the team.”
It’s that Solstice Spirit that made it hard to leave the ship last week but happy that we will be sailing it again in 2012.
That’s something we’ve not experienced on previous cruises - we can’t recall ever being greeted by the ‘management team’ except at the official welcome cocktail party. Returning from shore excursions we expect staff members to offer water and hand sanitizer, but the ‘top brass’ greeting – that’s a new one.
That same team put those smiles aside the next day when in Malaga, Spain when the Spaniards decided to pull a work slow-down that affected four large cruise ships in port that day. Tours returned late and then Spanish security decided to slow things further by ‘wand’ checking each returning individual. . .thus threatening to delay our departure. Our captain and his team went to work and got us all back on board, with only a slightly delayed departure.
(Note to Malaga tourism: some of our fellow passengers were so angered , don’t expect to see them again anytime soon.)
However, the following sea day – our last – the team was smiling again. The photo to the right is a group of managers (our captain far right) who challenged a team of guests to a water volleyball game.
And it wasn’t just management, everyone on this ship added a personal touch to service.
Our room attendant, Agostinho Fernandes, who’s been with the company for 10 years, would head to our door to unlock it and hold it open for us the minute he saw us in the hallway – even though our keys were out.
There was the attentive assistant restaurant manager, Flavio, who helps oversee operations in the immense dining room who asked,”Is everything okay? You’ve been gone two nights.” (We had eaten elsewhere and were amazed that he had noticed our absence with hundreds of others filling the tables.)
The ship’s Hotel Director Sue Richardson, (she’s in the top photo) says it is what they call it the ‘Spirit of Solstice’.
“It is the most critical piece,” she explains, adding, “And the team spirit is outstanding. The Captain is an inspirational leader, he just continues to motivate and inspire the team.”
It’s that Solstice Spirit that made it hard to leave the ship last week but happy that we will be sailing it again in 2012.
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