Nothing like announcing fees for carry-on bags to get you into the 'spirit' of travel these days! And Spirit Airlines-- much like the Grinch who stole the Christmas Spirit -- began chipping away at the spirit of travel with its well-publicized addition of carryon bag fees that is making headlines around the US.
You read that correctly: fees for carry-on bags that you place in the overhead bin. . .those under the seat, for now anyway, are free as is your umbrella and food you plan to eat.
An article appearing in the Seattle Times today quotes the airline's CEO as saying, "Nobody brings their package to FedEx or UPS and expects them to ship for free." He's either mixing bags and bananas or he's not realized that people sending packages haven't already paid hundreds of dollars to travel in one of the big white or brown trucks.
Maybe it is time for FedEx and UPS to install passenger seats in their aircraft and trucks so that we could simply ship ourselves and our bags and avoid companys like Spirit?
Wednesday, April 7, 2010
Tuesday, April 6, 2010
Yakima, Washington: Going Home
So can you go home again? I am going to find out this week.
Yakima, in Central Washington, just a bit over two hours drive from Kirkland, is where I was born and spent my first 33 years. Joel and I usually get back there a few times each year as it now the Gateway to Central Washington Wine Country. I even wrote an article about Yakima and its growing popularity with tourists for the Seattle Times a couple years ago. But this trip is different because I am traveling through history - my own.
While I look forward to every trip, this one has me so excited that I'm in a near frenzy state as I fret over whether Washington's late spring storms will dump snow on Snoqualmie Pass preventing me from my rendezvous with Mary, my sister-like-friend with whom I shared the joys of childhood.
After realizing we had let 20 precious years get away since we were last together, we set our our itinerary: Mary will drive from Pasco, in the southern part of Washington on the Columbia River and I'll come from Puget Sound. We will return to the neighborhood where we grew up and other places that make no sense to anyone else; such as riding the elevator in the now-historic Larson Building where our dentist once had his office. See? Makes no sense; except to us who share those long ago memories that make such a simple act something special.
Lunch will be at a long-time favorite Miner's Drive-In with college roommates (our other sister-like-friends) we've rounded up for the occasion. I'll report back on our trip but in the meantime would love to hear from you about similar journeys you've taken.
Yakima, in Central Washington, just a bit over two hours drive from Kirkland, is where I was born and spent my first 33 years. Joel and I usually get back there a few times each year as it now the Gateway to Central Washington Wine Country. I even wrote an article about Yakima and its growing popularity with tourists for the Seattle Times a couple years ago. But this trip is different because I am traveling through history - my own.
While I look forward to every trip, this one has me so excited that I'm in a near frenzy state as I fret over whether Washington's late spring storms will dump snow on Snoqualmie Pass preventing me from my rendezvous with Mary, my sister-like-friend with whom I shared the joys of childhood.
After realizing we had let 20 precious years get away since we were last together, we set our our itinerary: Mary will drive from Pasco, in the southern part of Washington on the Columbia River and I'll come from Puget Sound. We will return to the neighborhood where we grew up and other places that make no sense to anyone else; such as riding the elevator in the now-historic Larson Building where our dentist once had his office. See? Makes no sense; except to us who share those long ago memories that make such a simple act something special.
Lunch will be at a long-time favorite Miner's Drive-In with college roommates (our other sister-like-friends) we've rounded up for the occasion. I'll report back on our trip but in the meantime would love to hear from you about similar journeys you've taken.
Monday, April 5, 2010
Modern-day Air travel mysteries . . .
Sometime between our flight to Honolulu in January and our flight home in February we apparently landed on 'a list'.
What list?
And why?
We likely will never know, but we had an 'ah-ha!' moment when the airline's customer service agent I spoke with prior to our Santa Barbara trip provided a phone number for Homeland Security.
The good news - it seems - is that whatever we were on, we are now off according to the form letters we each received from Homeland Security (DHS) last week in response to our application for a re-dress number. We apparently don't need one.
We suspect our brief encounter with DHS was related to the implementation of the Homeland Securities' Secure Flight 'behind the scenes program that enhances the security of domestic and international commercial air travel through the use of improved watch list matching.' (quoting their website).
The Secure Flight program requires passengers (when purchasing tickets) to supply:
One of the questions on the DHS Q and A list is:
How do I know if I am on the No Fly list?
Answer: " If a passenger successfully obtains a boarding pass his/her name is not on the No Fly list."
And that is how we came to investigate this topic: we couldn't print out our boarding pass - as simple as that. We've always printed them in advance of our flights, but after being told by the computer screen that we had to check in at the airport for the last two trips we've taken we suspected a pattern was developing.
In Honolulu I called our airline and received assurances that the reservation was fine, and the flight not over-booked. 'So, what's the problem?" I asked. "It could be you are using a companion ticket," was the answer, referring to the reduced-air-fare perk given annually for using that airline's credit card. We've used companion tickets for years. . .never had that problem before.
Next day we were denied boarding passes by the self-service machines at the Honolulu Airport as well. At the checkin counter the clerk called for a supervisor, who glanced at the computer screen, swept up our passports and headed back into the labyrinths of the airport. Many minutes later she returned and said we were good to go.
We joked about which one of us had made 'the' list. It was funny until we tried to print the Santa Barbara tickets the day before our flight and received the same, 'must check in at the airport message'. That's when I again called the airline and was referred to the Homeland Security number.
DHS has a simple process: Following the prompts I requested forms be faxed for us to complete in order to be issued a re-dress number. They were faxed within minutes of the call and mailed back the next day. We each received a letter a week ago saying a review of applicable records had been made at our request and where it was determined a correction was necessary it was made.
Jim Kennedy, signator on the TRIP letter, wrote, "Based on our analysis of those persons who have applied for redress through DHS TRIP (Traveler Redress Inquiry Program), more than 99 percent are not on a Federal watch list."
What list?
And why?
We likely will never know, but we had an 'ah-ha!' moment when the airline's customer service agent I spoke with prior to our Santa Barbara trip provided a phone number for Homeland Security.
The good news - it seems - is that whatever we were on, we are now off according to the form letters we each received from Homeland Security (DHS) last week in response to our application for a re-dress number. We apparently don't need one.
We suspect our brief encounter with DHS was related to the implementation of the Homeland Securities' Secure Flight 'behind the scenes program that enhances the security of domestic and international commercial air travel through the use of improved watch list matching.' (quoting their website).
The Secure Flight program requires passengers (when purchasing tickets) to supply:
- Name as it appears on government-issued I.D. when traveling
- Date of birth
- Gender
- Redress number if available
One of the questions on the DHS Q and A list is:
How do I know if I am on the No Fly list?
Answer: " If a passenger successfully obtains a boarding pass his/her name is not on the No Fly list."
And that is how we came to investigate this topic: we couldn't print out our boarding pass - as simple as that. We've always printed them in advance of our flights, but after being told by the computer screen that we had to check in at the airport for the last two trips we've taken we suspected a pattern was developing.
In Honolulu I called our airline and received assurances that the reservation was fine, and the flight not over-booked. 'So, what's the problem?" I asked. "It could be you are using a companion ticket," was the answer, referring to the reduced-air-fare perk given annually for using that airline's credit card. We've used companion tickets for years. . .never had that problem before.
Next day we were denied boarding passes by the self-service machines at the Honolulu Airport as well. At the checkin counter the clerk called for a supervisor, who glanced at the computer screen, swept up our passports and headed back into the labyrinths of the airport. Many minutes later she returned and said we were good to go.
We joked about which one of us had made 'the' list. It was funny until we tried to print the Santa Barbara tickets the day before our flight and received the same, 'must check in at the airport message'. That's when I again called the airline and was referred to the Homeland Security number.
DHS has a simple process: Following the prompts I requested forms be faxed for us to complete in order to be issued a re-dress number. They were faxed within minutes of the call and mailed back the next day. We each received a letter a week ago saying a review of applicable records had been made at our request and where it was determined a correction was necessary it was made.
Jim Kennedy, signator on the TRIP letter, wrote, "Based on our analysis of those persons who have applied for redress through DHS TRIP (Traveler Redress Inquiry Program), more than 99 percent are not on a Federal watch list."
Thursday, April 1, 2010
Time Travel through Seattle
If you've never visited Seattle and you find yourself in the Emerald City on a sunny day (yes, there are sunny days here!) you will want to head to the to the top of the Space Needle, icon of the 1962 World's Fair, or hop aboard one of the ubiquitous Washington State Ferries - not as luxurious as those cruise-ship-like Greek ferries, but they provide unobstructed views of Puget Sound's expansiveness and beauty.
Seattle's better-publicized rainy days encourage leisurely explorations of the Seattle Art Museum or the waterfront Aquarium.
Those looking for something a bit different should try the free, self-guided trip I wrote about in today's The Seattle Times: Time Travel through Seattle I did it on a sunny day and again on a rainy day; either works.
Seattle's better-publicized rainy days encourage leisurely explorations of the Seattle Art Museum or the waterfront Aquarium.
Those looking for something a bit different should try the free, self-guided trip I wrote about in today's The Seattle Times: Time Travel through Seattle I did it on a sunny day and again on a rainy day; either works.
Tuesday, March 30, 2010
Is it time for "Travelers' Fees"?
A few posts ago we focused on the frustrating 'hotel fees' that had appeared on Expedia when we were booking hotels for our stay in Las Vegas. We paid fees ranging from $5 a day at Suncoast in Summerlin to $15 a day at the Palazzo on The Strip for items ranging from in-room instant coffee and paper cups (at the Suncoast) to fitness center and in-room wi-fi access at the Palazzo (which almost seemed reasonable). The fees were on top of $100+ per night room rates.What at the time seemed to be a Vegas fluke, is instead, the new world of travel. Hotels have hopped on the airlines' nickel-and-dime-you-to-death bandwagon!
A recent article appearing in the Los Angeles Times business section, warns travelers to be aware of even more hotel fees (restocking fees, baggage holding fees among them) -- many of which may be hidden away until the final bill appears. This eye-opening article should be a must read for all travelers:
The article prompted my fantasy about a travelers' revolt of sorts; should we start charging similar fees? For example: I charge a $5 fee to an airline for sitting in a cramped middle seat that no one else wants? I stay at your hotel vs. your competitor for $5 a night (stay fee). For $5 a night I won't call and complain when something in the room doesn't work, another $5 for bringing my own Starbuck's VIA instant coffee. . . you get the idea. The fees potential is endless. . .and can you imagine the reactions when at checkout or boarding you present your fee list?
Admittedly, the travel industry has taken a hit in the recent economic downturn but fees --hidden or up-front -- are not the way to entice customers nor develop customer loyalty.
Saturday, March 27, 2010
See Seattle on the Cheap - Ride Metro
Rick Steves, the 'Europe-on-the-cheap' travel guru, wrote so convincingly in his Paris guidebook that we were persuaded several years ago to tour the City of Light by public bus. His guidebook promise of cheap and simple rang true. I've been sold on sightseeing by public transport ever since.
Using that same cheap and easy approach I did an article a while back for the Seattle Times that featured local tourist destinations that can easily -- and more importantly, cheaply -- be reached by using our King County Metro bus system.
The underground bus stations in Seattle are so attractive that each is worth a stop just to see the artwork that has been built into the station design. These bright, well-lit, spacious stations are nothing like the dark, narrow tunnels that we've sometimes found ourselves in that lead us to the depths under London or Paris. Click the "Bus Tunnel" link for details of the artwork.
The Westlake Center station in the heart of Seattle is less than six blocks of Pike Place Public Market. Pioneer Square is the stop nearest one of the city's popular tourist destinations - where the city got its start and the International District stop puts a rider at the entry gate to what was once called our Chinatown.
To read about my destinations and tips for using the bus. . .
http://seattletimes.nwsource.com/html/outdoors/2004429781_nwwtransittour220.html
Using that same cheap and easy approach I did an article a while back for the Seattle Times that featured local tourist destinations that can easily -- and more importantly, cheaply -- be reached by using our King County Metro bus system.
The underground bus stations in Seattle are so attractive that each is worth a stop just to see the artwork that has been built into the station design. These bright, well-lit, spacious stations are nothing like the dark, narrow tunnels that we've sometimes found ourselves in that lead us to the depths under London or Paris. Click the "Bus Tunnel" link for details of the artwork.
The Westlake Center station in the heart of Seattle is less than six blocks of Pike Place Public Market. Pioneer Square is the stop nearest one of the city's popular tourist destinations - where the city got its start and the International District stop puts a rider at the entry gate to what was once called our Chinatown.
To read about my destinations and tips for using the bus. . .
http://seattletimes.nwsource.com/html/outdoors/2004429781_nwwtransittour220.html
Thursday, March 25, 2010
Air-Cruise deals - know before you go
As noted in earlier blogs, we do love cruising. Often the only thing that keeps us from taking more cruises -- particularly those in exotic places -- is the difficulty in finding or the cost of air transportation to get us to the port of embarkation or disembarkation. Several summers ago Silversea tempted us with a last-minute deal on a cruise from Venice to Venice via Croatia, Montenegro and Greece. The cost of airfare was prohibitive so we cashed in some airmiles and started our journey: flying Seattle to San Francisco, from there to London Heathrow, then bus to Gatwick, from there a flight to Bologna and from there a train to Venice. We were numb by the time we arrived some 24 hours later.
We've always opted to make our own flight arrangements though as it seemed we had better control of the routing and aircraft we would be flying. After reading the article by Erica Silverstein, Senior Editor at Cruise Critic, that examines that very issue, we think we will opt to keep doing so. (Click on this blog's headline to link to her article.)
Saturday, March 20, 2010
Just west of Las Vegas we hit the Jackpot!
Mother Nature provided this win just a few minutes drive and a world away from Las Vegas. Because we had a rental car for the road trip from Santa Barbara, we were able to get away from The Strip and see what else Vegas has to offer. It may have been the first time we visited the Red Rock Canyon National Conservation Area but it certainly won't be the last. And next time we'll bring our hiking boots!Visiting the Canyon on an early Saturday morning, we paid the $5 federal entrance fee and then joined a parade of cars winding our way through the canyon on a 13-mile, one-way scenic loop. Shutterbugs like me couldn't resist stopping at each of the overlooks scattered along the route and conveniently each overlook provided ample parking - a plus for Joel, the driver.
There are some 19 hiking trails that lead off into the canyon from the overlook parking areas, ranging from easy walks to more 'strenuous' routes both in terms of distance and elevation changes. Having arrived without food or drink, we skipped the picnic area at Willow Springs about half way through the drive. It's a fabulous setting though for outside dining. And climbers around the world come here to hoist themselves up and down the sheer rock surfaces on more than 2,000 rock climbing routes. Permits are required to climb.
Managed by the Bureau of Land Management the Red Rock National Conservation Area encompasses nearly 200,000 acres. You are reminded of the expansiveness from several points along the scenic route. A new Interpretive Center has just opened and is a good place to start your visit.
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